Shipping Policy

ORDER TRACKING

We track every order. We’ll send you the tracking number of your order so that you can watch the moment your product is shipped to the moment it’s in your hands!

If you have any issue with your tracking information, email us at support@browologybeauty.com and we will be happy to help.

HOW WE PROCESS YOUR ORDER

When you make an order with us, we will send you a confirmation email.

Our team will then process the order within a day or so, we then hand it over to the shipping company. You will then receive a tracking number so you can see where your product is at any given time.

MY SHIPPING ADDRESS IS WRONG

If you have made a mistake on your order, you may be able to update your details, provided this has not already been picked and packed. Please email us as soon as possible at support@browologybeauty.com and we can amend the shipment address for you.

IMPORTANT INFORMATION

- You’ll receive an order confirmation email after purchase
- Orders are dispatched Monday - Friday.
- Please be aware that we are not responsible for information which has been entered incorrectly at checkout. If you have incorrectly entered your address and not contacted us to change this before the item is shipped, there will be an additional waiting period.
- Should there be any duty to pay on your package, this is the customer’s responsibility